Terms of service

Overview

Welcome to AnA Studio! Throughout this store and website, the terms "we", "us", and "our" refer to AnA Studio. We operate this online store, including all related information, content, features, tools, products, and services, to provide you with a curated shopping experience (the "Services"). AnA Studio is powered by Shopify, which enables us to deliver these Services to you.

The terms and conditions outlined below, along with any referenced policies (these "Terms of Service" or "Terms"), describe your legal rights and responsibilities when accessing or using our Services.

Please read these Terms of Service carefully before interacting with our store. By visiting, browsing, or purchasing from AnA Studio, you agree to be bound by these Terms and our [Privacy Policy]. If you do not agree to these Terms or our Privacy Policy, you should not access or use our Services.

Section 1 – Access and Account Terms

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, or that you have given us consent to allow any of your minor dependents to use this site under your supervision.

To use our Services, browse products, or complete purchases, you may be required to provide accurate personal details such as your full name, email address, billing address, and payment information. You represent and warrant that all information provided to AnA Studio is true, current, and complete.

You are solely responsible for maintaining the security of your account credentials and for all activities that occur under your account. Account credentials cannot be transferred, shared, or assigned to any third party.

Section 2 – Products and Imagery

We make every effort to display the colors, features, and details of our products—including custom fragrance compositions and lifestyle items—as accurately as possible. However, the actual appearance and color you see depend on your device display, screen calibration, and settings.

Product Specifications: We do not warrant that product appearance or quality will perfectly match digital renderings or individual expectations.
Availability: All product descriptions, formulations, and pricing are subject to change at any time without prior notice at our sole discretion.
Limitations: We reserve the right to discontinue any product or limit order quantities on a case-by-case basis.

Section 3 – Orders and Acceptance

When you place an order on AnA Studio, you are submitting an offer to purchase. AnA Studio reserves the right to accept, decline, or limit your order for any reason prior to dispatch.

Payment & Confirmation: Your order is not finalized until payment is processed and you receive an official order confirmation.
Order Modifications: Please review your cart carefully before checking out. Once an order enters our processing system, cancellations or modifications may no longer be possible.
Cancellations: If we modify or cancel an order, we will notify you via the email address or contact number provided at checkout.
Personal Use Only: All items purchased from AnA Studio are strictly for personal, household use and are not intended for unauthorized commercial resale or export. Returns and exchanges are governed solely by our [Refund Policy].

Section 4 – Pricing and Billing Information

Prices, promotions, and product discounts are subject to change without notice. The price charged will be the rate in effect at the time your order is submitted.

Additional Charges: Posted prices do not include shipping, handling, taxes, or international customs duties unless explicitly stated.
Promotional Terms: Separate promotional terms may apply to store sales, and in the event of a conflict, promotional rules will govern.
Billing Accuracy: You agree to provide current, accurate, and complete payment details for all orders. You warrant that you are authorized to use the payment method provided and that charges incurred will be honored by your card issuer or bank.

Section 5 – Shipping and Risk of Loss

All delivery timelines provided by AnA Studio are estimates and are not guaranteed. Detailed fulfillment practices are available in our [Shipping Policy].

Transit: We are not liable for transit delays caused by third-party shipping carriers, customs clearance, or force majeure events.
Transfer of Risk: Title and risk of loss for all purchased items pass to you once the package is handed over to our carrier partner.

Section 6 – Intellectual Property Rights

All content included in or made available through our Services—including trademarks, logos, brand assets, product graphics, imagery, custom copy, audio visual assets, and page layouts—is the property of AnA Studio, its licensors, or Shopify, protected under national and international intellectual property laws.

Usage Limits: You are granted a limited license for personal, non-commercial use of our store. Reproduction, redistribution, modification, downloading, or commercial exploitation of any site assets without prior written permission from AnA Studio is strictly prohibited.
Trademarks: "AnA Studio", brand graphics, and custom product identifiers are registered or unregistered trademarks of AnA Studio. All third-party logos (such as Shopify) belong to their respective owners.

Section 7 – Optional Third-Party Tools

We may provide access to optional third-party tools, plugins, or software integrations (such as payment gateways or interactive widgets) that we neither monitor nor control.

You acknowledge that access to these tools is provided "as is" and "as available" without warranties or endorsements of any kind. AnA Studio assumes no liability arising from or relating to your use of optional third-party software. Use of such tools is done entirely at your own risk.

Section 8 – Third-Party Links

Our store may contain links to external third-party websites or services that are not operated by AnA Studio. We are not responsible for evaluating the content, accuracy, or privacy practices of these external sites. Please review third-party policies carefully before engaging in transactions with them.

Section 9 – Store Platform (Shopify Relationship)

AnA Studio is hosted on the Shopify e-commerce platform. While Shopify provides the infrastructure that enables our storefront, all transactions and agreements are made directly between you and AnA Studio.

By using our Services, you acknowledge that Shopify is not responsible for sales transactions, product quality, delivery issues, or damages resulting from purchases made on AnA Studio. You expressly release Shopify from all claims or liabilities related to your transactions with us.

Section 10 – Privacy Policy

Your submission of personal data through our storefront is governed by our [Privacy Policy]. Because our store is hosted on Shopify, certain information is transmitted to and processed by Shopify in accordance with Shopify’s Privacy Statement to maintain platform security and processing features.

Section 11 – User Feedback and Submissions

If you submit product reviews, suggestions, creative ideas, or promotional feedback ("Feedback") to AnA Studio, you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, publish, and distribute that Feedback across any media for operational, promotional, or development purposes.

You agree that your Feedback will not violate any third-party rights (including copyright or privacy laws) or contain libelous, offensive, or malicious code. AnA Studio assumes no responsibility or liability for comments posted by you or third parties.

Section 12 – Errors, Inaccuracies, and Omissions

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, shipping fees, transit times, or inventory levels.

AnA Studio reserves the right to correct any errors or update information and cancel orders if any site data is inaccurate at any time without prior notice (including after an order has been submitted).

Section 13 – Prohibited Uses

In addition to standard legal restrictions, you are prohibited from using the Services or site content:

For any unlawful, malicious, or fraudulent purpose.
To infringe upon or violate the intellectual property rights of AnA Studio or others.
To transmit false information, spam, phishing attempts, viruses, or malicious code.
To scrape, extract data, monitor, or access the Services using automated means, AI tools, or scraping bots without prior authorization.
To harass, abuse, or defame employees, partners, or other platform users.

AnA Studio reserves the right to immediately terminate or suspend your access for violating prohibited usage rules.

Section 14 – Autonomous Agents and Bots

If software agents, automated scrapers, or AI-driven systems ("Agents") interact with our Services, they must:

Clearly identify as an Agent by including "Agent/[Agent Name]" in the HTTP user-agent header.
Refrain from bypassing CAPTCHAs, imitating human behavioral inputs, or ignoring technical exclusion headers.
Cease interaction immediately if blocked or requested to stop by AnA Studio system controls.

Section 15 – Termination

These Terms of Service remain effective unless terminated by either you or AnA Studio. You may terminate these Terms at any time by discontinuing use of our Services.

AnA Studio may terminate this agreement or suspend store access at its sole discretion without notice if you fail to comply with any term provided herein. Obligations incurred prior to termination (such as pending payment obligations) shall survive termination.

Section 16 – Disclaimer of Warranties

The Services and all products delivered to you through AnA Studio are provided "as is" and "as available" without express or implied warranties of any kind—including implied warranties of merchantability, durability, title, fitness for a specific purpose, or non-infringement.

We do not guarantee that your use of our site will be uninterrupted, timely, secure, or entirely error-free.

Section 17 – Limitation of Liability

To the fullest extent permitted by law, AnA Studio, its directors, officers, employees, partners, suppliers, and service providers (including Shopify) shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of any product or service obtained through AnA Studio.

Section 18 – Indemnification

You agree to indemnify, defend, and hold harmless AnA Studio, Shopify, and our respective officers, partners, and employees from any third-party claims, liabilities, or legal fees arising out of your breach of these Terms of Service or violation of any applicable laws or rights of a third party.

Section 19 – Severability

If any provision of these Terms is deemed unlawful or unenforceable, that specific provision shall be severed from the agreement without affecting the validity and enforceability of all remaining sections.

Section 20 – Governing Law and Jurisdiction

These Terms of Service and any separate purchase agreements shall be governed by and construed in accordance with the laws of Pakistan (and the jurisdiction where AnA Studio is headquartered). Any disputes shall be submitted to the exclusive jurisdiction of the regional courts.

Section 21 – Changes to Terms of Service

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update or replace any part of these Terms by posting updates directly to our website. Continued use of our Services following posted updates signifies acceptance of those changes.